| Please
follow the manufacturer’s instructions for your Windows OS
to properly install the reader and driver. The following generic procedure is only meant to assist you in the
installation process, and will work for most readers but is
not guaranteed. The
Troubleshooting Tips are meant to help you in case the reader
does not work properly after installation. |
1.
|
After
booting up the PC, log on to Windows as a user
(with Administrator privilege on Win NT/2000/XP). |
2.
|
Connect
the Smart Card Reader to the computer. Follow the manufacturer’s instructions. (For example, to connect most serial readers,
the computer must be powered down; otherwise the serial reader
can be damaged. After
connecting the reader to the computer, power up the computer.) Unless
the manufacturer recommends otherwise, USB readers and PCMCIA
readers can be connected to the computer with the power on. |
3.
|
Windows
will automatically detect new hardware (the SmartCard reader)
and start a wizard to help install the driver. If Windows does not detect the reader hardware,
verify the connection from the reader to the computer. |
| |
|
| |
Windows
XP: Select Install from a list or specific location, as
shown in the picture above.
Windows
2000: Select Search for a suitable driver
for my device. |
4.
|
Insert
the CD containing the reader driver(s), and follow the prompts
to let Windows search for the best driver for the reader. Select the location where the appropriate driver
for the reader is and click Next. This will install the reader driver from the CD. |
| |
 |
| |
Windows
will start searching for the driver. |
| |
 |
| |
Wait
until the wizard completes the search for a driver. |
| |
 |
| |
Click
Finish.
If
Window asks to restart the system after the driver was installed,
click Yes to proceed. |
5.
|
Go
to Start > Settings > Control Panel. Double-click System to open it. Click on the Hardware tab. Click the Device Manager button. Click on the + sign to expand the Smart
card readers line, and make sure that the reader is listed
and is working properly, i.e. there is no red X or yellow
! symbol in front of the reader entry. |
| |
Finding a red X or yellow ! symbol indicates that Windows
has encountered a problem with the driver installation. Please try the following these steps: |
| |
a.
|
Right
click on the reader entry to pop up a menu. |
| |
b. |
Select Properties > Driver > Update
Driver. |
| |
c. |
Window
will start a wizard to upgrade the Device Driver. |
| |
|
· For Window XP
(Home and Professional):select Install from a list or specific
location. |
| |
|
· For Window 2000 Professional:select Search
for a suitable driver for my device. |
| |
d. |
Click Next. |
| |
e.
|
Select
the location where the driver is (floppy, CD-ROM, or specify
a location where the driver is located) and click Next. |
| |
f.
|
Window
will start searching for the driver. Wait until Window shows
the suitable driver and click Next to complete the upgrade
of the driver. |
| Trouble
shooting tips: |
| If
the Operating System cannot recognize a reader correctly
(in case of Schlumberger Reflex 72), these manual steps can
be used to install the driver: |
a.
|
Start
-> Settings -> Control
Panel. Double click on System. Click on Hardware tab and
Device manager button. |
b.
|
Find the Smart card readers item and expand
it. If the OS recognizes
the Reflex 72 reader as SCM Microsystem SCR200 Serial Smart
Card reader (or any other that's not Reflex 72), right
click on the reader and click update driver. Hardware
Update wizard pops up. |
c.
|
Select "Install from a list or specific
location". Click Next. |
d.
|
Select "Don't search. I will choose
the driver to install." Click
Next. |
e.
|
Click on "Have Disk..." button. |
f.
|
Click on Browse…" button. |
g.
|
Select the location where the driver for
Reflex 72 is located. Click
OK. |
h.
|
Reflex 72 Smart Card reader displayed
on the Model list. Click Next. |
i.
|
The driver will be copied to the system.
Wait until it completed and click Finish. |
